Strategic Plans and Objectives
STRATEGIC PLAN 2022 - 2025
Overall Strategic Direction
Every three years, Campbell River Family Services Society goes through a strategic planning process- the result of this process is a written Strategic Plan that sets the organizational direction for the next three years. The goals and priorities that are set in the Strategic Plan are based on taking advantage of identified strengths and opportunities and addressing weaknesses and threats. In the fall of 2021, CRFSS underwent a facilitated strategic planning process that included the board of directors and organizational leadership and used input provided by staff members, community stakeholders and clients served by the organization.
Key Result Areas
The 2022 – 2025 Strategic Plan has identified a “strategic direction focussed on clarity, resilience, responsiveness and communication” based on 3 Key Result Areas:
- EXEMPLARY SERVICE TO CLIENTS
- SUSTAINABILITY OF OPERATIONS
- ENHANCING TRUTH AND RECONCILIATION
Strategic Objectives 2022-2025
Key Result Areas
Exemplary Service to Clients
Goals:
- Maintain effective relationships with other local agencies.
- Assess the impact of pandemic and other social and economic changes on families.
- Continue to utilize space on the basis of client and program needs.
- Periodic assessment of the need for "historical" or "traditional" programs and services.
- Exploring new service delivery models and locations.
Sustainability of Operations
Goals:
- Diversify funding options by locating new sources of revenue.
- Enhancing fundraising efforts.
- Providing tax incentives for receipts for donors.
- Continue to utilize grant applications.
- Research a fee-for-service hybrid program delivery model.
- Explore opportunities for joint applications.
Enhancing Truth and Reconciliation
Goals:
- Involving Elders as Advisors to programs and the Board.
- Recruiting Indigenous Board Members and employees.
- Creating relationships with local First Nations.
- Continued training for staff.
- Using Indigenous symbols, artifacts, signage and artwork to make spaces more welcoming for Indigenous clients.